The challenge
Harborfield runs a home goods line sold across Shopify DTC, Amazon, and a network of regional wholesale accounts. Their ops team managed reorders with a shared Google Sheet — which meant demand signals from three channels weren't reconciled until month-end, and seasonal buys were based on last year's sell-through with no SKU-level adjustment for trend or channel shift.
How they used Stockorlo
By connecting Shopify, Amazon Seller Central, and their NetSuite ERP to Stockorlo, Harborfield's ops team got a unified demand model across all channels at the SKU level. The replenishment queue replaced their spreadsheet-based reorder process, and purchase orders started flowing to NetSuite automatically once the team approved recommendations.
The outcome
The ops team freed up time previously spent reconciling channel data and calculating reorder quantities. Peak-season buy decisions incorporated forward demand signals rather than trailing 12-month averages. The team describes the shift as going from "reactive reordering to planned replenishment."